These Terms and Conditions govern the contractual relationship between DirectorShiftPro and participants of our executive training programs, leadership development courses, coaching sessions, and professional development consultations. They apply to all offered training services and supplementary provisions. By enrolling in our programs or scheduling a coaching session, you agree to these conditions.
Enrolling in our executive training programs can be done in person at our facility, by telephone, email, or through our website. The contract is established upon confirmation by DirectorShiftPro. For coaching sessions and specialized training programs, prior scheduling is required as we limit participant numbers to ensure optimal training quality. The right to program participation exists only after receipt of a confirmation and payment processing, where applicable.
Our services include executive training programs for directors, leadership development workshops, individual coaching sessions, strategic thinking seminars, and complementary offerings such as personalized development plans and group training sessions. The type, scope, and duration of each program are defined in the current program description or the respective enrollment contract. DirectorShiftPro reserves the right to modify program offerings, schedules, and training personnel when necessary for organizational or content-related reasons. If a coach is unavailable, we will provide a qualified substitute or offer an alternative session where possible.
Program fees are payable in advance unless alternative payment terms have been agreed upon. For comprehensive training programs, installment payments may be arranged. Payment is processed via bank transfer or, in special cases, directly at our training facility. Prices for specialized coaching services or custom program development are indicated separately and due by the specified date. In case of payment default, we reserve the right to exclude the participant from further program participation or to charge interest according to legal provisions.
At DirectorShiftPro, we are committed to participant satisfaction and professional development excellence. If you are not satisfied with our training services, please notify us within 14 days of program completion or session delivery. We will work with you to resolve any concerns and ensure your professional development objectives are met. Refunds are handled on a case-by-case basis according to the following principles:
All refund requests must be submitted in writing to programs@directorshiftpro.com with detailed explanation of the concerns and specific training elements that did not meet expectations. Each request will be reviewed within 7 business days, and we commit to fair resolution that supports both participant satisfaction and program integrity.
Current session times are available on our website and in program descriptions. We request punctual attendance. Late arrivals exceeding 15 minutes may result in denied access to ongoing sessions out of consideration for other participants and to maintain training quality. Missed sessions or programs cannot be made up or refunded unless expressly agreed upon or individually arranged in special circumstances.
Participation in our executive training programs is at your own responsibility. All personal information and organizational details shared during our sessions are subject to confidentiality. DirectorShiftPro commits to maintaining the strictest confidentiality standards and expects the same from all participants. We request that existing leadership challenges or special organizational circumstances be confidentially disclosed before program commencement. In case of doubt, we recommend prior consultation with another professional development advisor. DirectorShiftPro is not liable for self-inflicted inconveniences or indirect consequences of participation.
The premises and equipment of DirectorShiftPro must be treated with care. Training materials and development resources are provided for the programs and included in the program fee unless otherwise indicated. DirectorShiftPro assumes no liability for personal belongings and valuables. The training rooms and common areas should be left in an orderly condition.
The content, methods, training materials, and development resources provided in our programs are subject to copyright. Distribution, commercial use, or publication without express permission from DirectorShiftPro is not permitted. All participants commit to confidentiality regarding personal information of other participants. Photo, video, or audio recordings during sessions are allowed only with prior consent of all present individuals and the session leader.
Participants' personal data is treated with the utmost care and used exclusively for contract processing and training service delivery. Disclosure to third parties occurs only as necessary for contract fulfillment. Further details are regulated in our separate Privacy Policy.
Canadian law applies. The jurisdiction for all disputes is the registered office of DirectorShiftPro.